1. Introduction
This Website Policy applies to the use of epharmadora.com.
The website is operated by:
Panayiotis G. Loizou Pharmacy Ltd / epharmadora.com
By accessing, browsing or using epharmadora.com, you agree to use the website in accordance with this Website Policy, our Terms and Conditions and all applicable laws.
Nothing in this Website Policy limits any mandatory rights available to consumers under applicable law.
2. Purpose of the Website
epharmadora.com provides information about products and services and allows customers to purchase eligible products through our online store.
The website may also include information relating to health, wellbeing, beauty, personal care, supplements and other products offered through the store.
Website content is provided for general information and commercial purposes.
3. General Health Information
Information published on epharmadora.com is intended for general informational purposes and should not be treated as medical advice, diagnosis or treatment.
The information on this website is not a substitute for advice from a doctor, pharmacist or other appropriately qualified healthcare professional.
If you have concerns regarding your health, medicines, supplements, allergies, pregnancy, breastfeeding, an existing medical condition or the suitability of a particular product, you should seek appropriate professional advice before use.
In an emergency or serious medical situation, you should contact the appropriate emergency or healthcare service.
4. Product Information
We make reasonable efforts to ensure that product descriptions, photographs, ingredients, characteristics and other information displayed on epharmadora.com are accurate.
However, manufacturers may change packaging, ingredients, formulation, appearance or instructions without prior notice.
For this reason:
- Product packaging received may differ from the image displayed online.
- Ingredients or formulation may occasionally change.
- Customers should always read the label, ingredients, warnings and instructions supplied with the actual product before use.
If there is a material difference between the website description and the product received, please contact us.
Nothing in this section affects statutory rights relating to incorrect, defective or non-conforming products.
5. Availability of Website Information
We make reasonable efforts to keep information on epharmadora.com current and accurate.
However, we do not guarantee that all information will always be free from minor errors, omissions or temporary inaccuracies.
If we become aware of a significant error, we may correct, update or remove the relevant information.
This includes information relating to:
- Product descriptions.
- Prices.
- Availability.
- Promotions.
- Delivery information.
- Images.
- Technical specifications.
Any material pricing or order-related error will be handled in accordance with our Terms and Conditions and applicable law.
6. Website Availability
We aim to keep epharmadora.com available and functioning properly.
However, access may occasionally be interrupted because of:
- Maintenance.
- Technical problems.
- Hosting issues.
- Security updates.
- Internet or telecommunications failures.
- Circumstances beyond our reasonable control.
We do not guarantee that the website will be available continuously or without interruption.
Where reasonably possible, we may carry out maintenance or technical changes to improve the website or protect its security.
7. Website Security
Users must not attempt to interfere with the security or proper operation of epharmadora.com.
You must not:
- Attempt unauthorized access to the website, accounts, servers or systems.
- Introduce malicious software, viruses, malware or harmful code.
- Attempt to bypass security measures.
- Use automated systems in a manner that disrupts website operation.
- Conduct fraudulent or unlawful activity.
- Attempt to access another customer's account without authorization.
We may restrict or block access where reasonably necessary to protect customers, the website, our systems or third parties.
8. Customer Accounts
Where customer accounts are available, users are responsible for keeping their login credentials confidential.
You should not share your password with another person.
If you believe that your account has been accessed or used without authorization, please contact us promptly.
We may temporarily restrict account access where reasonably necessary to protect account security.
9. Intellectual Property
Unless otherwise stated, the content of epharmadora.com, including:
- Text.
- Website design.
- Graphics.
- Logos.
- Images owned by us.
- Layout.
- Databases.
- Original written content.
- Website structure.
is owned by, licensed to or lawfully used by epharmadora.com and is protected by applicable intellectual property laws.
You may view and use website content for personal, non-commercial purposes.
You may not, without permission:
- Reproduce substantial parts of the website.
- Copy or republish our original content for commercial purposes.
- Modify or commercially exploit website content.
- Use our trademarks or branding in a misleading manner.
- Create the impression of an affiliation with epharmadora.com where none exists.
Third-party trademarks, product images, logos and product names remain the property of their respective owners.
10. Linking to epharmadora.com
You may link to publicly accessible pages on epharmadora.com in a lawful and fair manner.
Links must not:
- Suggest a false association, approval or endorsement.
- Misrepresent epharmadora.com.
- Be used in an unlawful, defamatory or misleading context.
- Frame or reproduce substantial parts of the website without permission.
We reserve the right to request removal of a link where its use is misleading, unlawful or damaging.
11. Third-Party Links
epharmadora.com may contain links to third-party websites.
These links may be provided for information, convenience or access to third-party services.
We do not control third-party websites and are not responsible for:
- Their content.
- Accuracy.
- Availability.
- Security.
- Privacy practices.
- Terms and conditions.
- Products or services offered by them.
Users should review the relevant privacy policies and terms of third-party websites before using them.
12. Embedded Third-Party Content
Some pages may include content or functions provided by third parties, such as:
- YouTube videos.
- Google services.
- Maps.
- Social media features.
- Payment functionality.
- Other embedded tools.
These services may process data or use cookies in accordance with their own privacy practices.
Where consent is required for non-essential cookies or technologies, such services should be activated in accordance with the user's cookie choices.
Further information is available in our Privacy & Cookies Policy.
13. Customer Reviews and User-Submitted Content
Where epharmadora.com allows customers to submit reviews, comments or other content, the user submitting the content is responsible for ensuring that it is lawful and appropriate.
Submitted content must not:
- Contain unlawful, abusive, threatening or defamatory material.
- Contain discriminatory or hateful content.
- Include malicious links or code.
- Infringe intellectual property or privacy rights.
- Contain misleading advertising or spam.
- Disclose another person's personal or confidential information without lawful authority.
We may moderate, reject or remove user-generated content where reasonably necessary for legal, security or website-quality reasons.
Customer reviews reflect the opinions and experiences of the individual reviewers and do not necessarily represent the views of epharmadora.com.
Reviews must not be treated as medical advice.
14. Accuracy of Customer Reviews
We do not guarantee that every customer review reflects the experience that another customer will have with the same product.
Product effectiveness, suitability and individual experience may vary.
We reserve the right to remove reviews that are fraudulent, clearly unrelated to the product, abusive, unlawful or otherwise violate this Website Policy.
We will not remove a genuine negative review solely because it is negative.
15. Prohibited Use
You may not use epharmadora.com:
- For fraudulent transactions.
- To impersonate another person.
- To interfere with website functionality.
- To collect information about other users without authorization.
- To transmit spam.
- To publish or transmit unlawful content.
- To infringe intellectual property rights.
- To test or exploit security vulnerabilities without authorization.
- For any other unlawful purpose.
16. Automated Access and Scraping
Automated access, scraping, data extraction, crawling or similar activity that materially interferes with the operation of epharmadora.com or commercially reproduces substantial website content is not permitted without prior authorization, except where such activity is permitted by applicable law.
Legitimate search-engine indexing and other standard web functionality may be permitted.
17. No Guarantee of Individual Results
Where products are described as supporting a particular function, appearance or general wellbeing benefit, individual results may vary.
Product information should be read together with the manufacturer's instructions, warnings and intended use.
Nothing on epharmadora.com should be interpreted as a guarantee of a particular medical, cosmetic, nutritional or personal result unless such guarantee is expressly provided and legally permitted.
18. Liability for Website Use
Nothing in this Website Policy excludes or limits liability where such exclusion or limitation is prohibited by law.
To the extent permitted by applicable law, we are not responsible for loss arising solely from:
- Use of the website contrary to this Website Policy.
- Unauthorized use of a customer's account resulting from failure to protect login credentials.
- Reliance on general website information as a substitute for professional medical advice.
- Third-party websites outside our control.
- Technical interruptions for which we are not legally responsible.
Nothing in this section limits statutory consumer rights relating to products purchased from epharmadora.com.
19. Privacy and Cookies
The collection and processing of personal data through epharmadora.com is governed by our Privacy & Cookies Policy.
That policy also explains the use of:
- Strictly necessary cookies.
- Functional cookies.
- Analytics cookies.
- Marketing cookies.
- Third-party technologies.
Users may manage applicable cookie preferences using the Cookie Settings available on the website.
20. Terms of Sale
Purchases made through epharmadora.com are also subject to our:
- Terms and Conditions.
- Cancellations and Returns Policy.
- Shipping Methods for Cyprus & Greece.
- International Shipping Policy.
Where there is any conflict between this Website Policy and a mandatory consumer protection rule, applicable mandatory law will prevail.
21. Changes to Website Content
We may change, update, suspend or remove website content or functionality where reasonably necessary.
This may include:
- Product listings.
- Website features.
- Categories.
- Content.
- Promotions.
- Technical functionality.
Changes to the website do not retrospectively remove statutory rights relating to orders already placed.
22. Changes to This Website Policy
We may update this Website Policy from time to time to reflect changes in our website, services, technology, business practices or legal requirements.
The latest version will be published on epharmadora.com.
23. Governing Law
This Website Policy is governed by the applicable laws of the Republic of Cyprus.
Nothing in this Website Policy deprives consumers of mandatory protections available under applicable Cyprus or European Union law.
24. Contact Us
For questions relating to the website or this Website Policy, please contact:
Panayiotis G. Loizou Pharmacy Ltd / epharmadora.com
Telephone: +357 23258789
Email: [email protected]
Website: epharmadora.com
