Orders are dispatched within 2-5 business days with the cooperating courier GAP AKIS EXPRESS as long as all products are available. If any of the products you have ordered is not available, we will contact you to arrange the details of removing / replacing it.
Whilst we make every effort to ensure all deliveries are complete within the said time, we shall not be liable if we fail to do so in part or in full due to circumstances beyond our control. We shall contact you to let you know if we are unable to deliver an item within the delivery time given.
Orders placed during weekend or bank holidays will be processed the next business day.
Orders placed after 13:00 will be processed the next business day.
Delivery will be made to the address specified when you make the order.
A signature is required at delivery. By placing an order you are authorizing us to accept a signature from another person on your behalf if you are not present at the time of delivery. A signature is required for all orders.
We do not deliver to P.O. Box numbers.
Late delivery does not entitle you to refuse or cancel the order.
Shipping orders within the Republic of Cyprus is free for orders over € 39.00 (only for orders with pick up point delivery). Orders with a value below € 39.00 will be charged with € 2.50 shipping costs.
Orders are shipped from station to station of the courier company GAP AKIS EXPRESS, with which we work. This means that your order will be shipped to the courier company office closest to the shipping address you entered when placing your order.
For door to door delivery the cost will be € 4.11*
*For delivery zones A+B. For further information please contact us to +(357)23258789
INTERNATIONAL SHIPPING
1) POST OFFICE: Simple Air Parcels or as parcels of the International Courier Service EMS / DATAPOST.
The cost of transport depends on the volumetric weight of the product.
For:
0-700gr the shipping will cost 8.31€ (includes VAT)
700-1000gr the shipping will cost 12.00€ (includes VAT)
>1000gr the shipping will cost from 12.00-30.00€ (includes VAT). Depends from the size of the package and the volumetric cost.
When you proceed your order you will be charge for the approximate amount of 8.31€. Then our representative will contact you to inform you the details of your order.
The terms of provision of the relevant services of our partners always apply.
International shipments may need to pass through customs at the recipient country, according to the country’s laws. Customs clearance is the sole responsibility of the recipient (i.e. customer) only. The recipient (i.e. the customer) is also solely responsible for any charges outside of Cyprus, such as custom duties, country taxes or fines. epharmadora.com is not responsible for any charges outside of Cyprus or any packages remaining or being returned from Customs in any country.
We are not responsible for further delays in the shipping time of your order.
The shipping time can vary from 10-35 days.
- Orders delivered may be subject to a delivery charge
- Signing for goods accepts the goods into your care, and that they have been received complete and in undamaged packaging. You have the right to refuse damaged or incomplete parcels by sending us email to info@epharmadora.com
- Claims for damaged goods must notify within 24 hours of receipt, please inspect goods immediately.
- The user will indemnify Panayiotis G. Loizou Pharmacy Ltd against all claims, liabilities, damages, costs and expenses, including legal fees which may or may not arise out of the use of information of any kind contained within this website.
- Whilst all reasonable endeavors have been made to check the accuracy of the information contained within this site, Panayiotis G. Loizou Pharmacy Ltd does not warrant the accuracy of the information contained herein. Further, Panayiotis G. Loizou Pharmacy Ltd or any other associated company or companies will not be liable for any direct, indirect or consequential loss arising from the use of the information and material contained within this website or any other site which the user may access through this website. Further, Panayiotis G. Loizou Pharmacy Ltd or any associated company or companies will not be liable for any direct, indirect or consequential loss arising due to the users access to any other providers, operators, organizations or persons referred to directly or indirectly within this website.
- All items are guaranteed according to manufacturer's warranty.
2) Orders are shipped abroad using UPS and the average delivery time is 2 business days (as business day is considered until 13.00 GMT+2 for shipping abroad)
The details (Full name/Address/Telephone etc) of your order are transfered on the voucher of UPS exactly as you have registered them in our website and we shall not be liable in case of a mistake when filling out your information. For this reason, please check your information before completing the registration of your order.
The initial shipping cost is 18€ up to 800gr depending on the zone that your country belongs to (please check the country zones on the following table) and the weight.
ZONE 1: Austria, Belgium, Denmark, Germany, Holland, Italy, Luxembourg, Monaco, Portugal, Spain, Sweden, France ➡️ Shipping Charges: €18.68 UP TO 800gr
Zone 2: Bulgaria, Croatia, Czech, Estonia, Finland, Hungary, Latvia, Lithuania, Romania, Slovakia, Slovenia, Malta ➡️ Shipping Charges: €19.40 UP TO 800gr
Zone 3: United Arab Emirates, Israel ➡️ Shipping Charges: €19.75 UP TO 800gr
Zone 4: Norway, Switzerland ➡️ Shipping Charges: €24.40 UP TO 800gr
Zone 6: United States of America ➡️ Shipping Charges: €20.83 UP TO 800gr
Zone 701: United Kingdom ➡️ Shipping Charges: €20.47 UP TO 800gr
