Terms and Conditions

By accessing this website, and using the information therein, you hereby agree to be bound by the terms and conditions set out below. If you do not wish to be bound by the said terms and conditions you should not continue to access or use the site.
By purchasing any item from the website you are declaring that you are aware of how the products are to be used, thus we claim no responsibility if any product is misused due to negligence.

We do not deliver to P.O. Box numbers. 

  • Late delivery does not entitle you to refuse or cancel the order.


Orders are dispatched within 2-5 business days with the cooperating courier GAP AKIS EXPRESS as long as all products are available. If any of the products you have ordered is not available, we will contact you to arrange the details of removing / replacing it.
Whilst we make every effort to ensure all deliveries are complete within the said time, we shall not be liable if we fail to do so in part or in full due to circumstances beyond our control. We shall contact you to let you know if we are unable to deliver an item within the delivery time given.
Orders placed during weekend or bank holidays will be processed the next business day.
Orders placed after 13:00 will be processed the next business day.
Delivery will be made to the address specified when you make the order.
 A signature is required at delivery. By placing an order you are authorizing us to accept a signature from another person on your behalf if you are not present at the time of delivery. A signature is required for all orders.
We do not deliver to P.O. Box numbers.
Late delivery does not entitle you to refuse or cancel the order.
Shipping orders within the Republic of Cyprus is free for orders over € 39.00 (only for orders with pick up point delivery). Orders with a value below € 39.00 will be charged with € 2.50 shipping costs. 
Orders are shipped from station to station of the courier company GAP AKIS EXPRESS, with which we work. This means that your order will be shipped to the courier company office closest to the shipping address you entered when placing your order.
For door to door delivery the cost will be € 5.00* 
*For delivery zones A+B. For further information please contact us to +(357)23258789

International orders are mailed either as Simple Air Parcels or as parcels of the International Courier Service EMS / DATAPOST.
The terms of provision of the relevant services of our partners always apply.
International shipments may need to pass through customs at the recipient country, according to the country’s laws. Customs clearance is the sole responsibility of the recipient (i.e. customer) only. The recipient (i.e. the customer) is also solely responsible for any charges outside of Cyprus, such as custom duties, country taxes or fines. is not responsible for any charges outside of Cyprus or any packages remaining or being returned from Customs in any country.
We are not responsible for further delays in the shipping time of your order.
The shipping time can vary from 10-35 days.
  • Orders delivered may be subject to a delivery charge
  • Signing for goods accepts the goods into your care, and that they have been received complete and in undamaged packaging. You have the right to refuse damaged or incomplete parcels by sending us email to
  • Claims for damaged goods must notify within 24 hours of receipt, please inspect goods immediately.
  • The user will indemnify Panayiotis G. Loizou Pharmacy Ltd against all claims, liabilities, damages, costs and expenses, including legal fees which may or may not arise out of the use of information of any kind contained within this website.
  • Whilst all reasonable endeavors have been made to check the accuracy of the information contained within this site, Panayiotis G. Loizou Pharmacy Ltd does not warrant the accuracy of the information contained herein. Further, Panayiotis G. Loizou Pharmacy Ltd or any other associated company or companies will not be liable for any direct, indirect or consequential loss arising from the use of the information and material contained within this website or any other site which the user may access through this website. Further, Panayiotis G. Loizou Pharmacy Ltd or any associated company or companies will not be liable for any direct, indirect or consequential loss arising due to the users access to any other providers, operators, organizations or persons referred to directly or indirectly within this website.
  • All items are guaranteed according to manufacturer's warranty.


All prices include all the applicable taxes

Right of Withdrawal

You have the right to cancel your order without providing any reasons to us, before the order is dispatched. In such a case you will get a full refund of your payment (if there was any).If the order is dispatched you still have the right to return the products to us, please contact us for further information. You can cancel the order, add or remove items, even after order is placed, by contacting us to or to our contact number (+357)23258789 if the order is not already dispatched. 


For any complaints regarding our products or services, please use the contact us form in our website. We will reply within 48 hours.

Transaction History

We will keep a record of your transactions (for tax purposes) for 7 years.

Communication with the customer

Panayiotis G. Loizou Pharmacy Ltd has the right to send you e-mails or SMS or call you on the phone, in order to inform you about offers and other products related to Panayiotis G. Loizou Pharmacy Ltd. Panayiotis G. Loizou Pharmacy Ltd also has the right to give contact details to another company in order to communicate with customers on behalf of Panayiotis G. Loizou Pharmacy Ltd. Customers can stop any of the above services by sending an e-mail on

Language of this Agreement

We have used the English Language for this agreement.

Governing law and jurisdiction

These terms and conditions are to be construed in accordance with the laws of Cyprus and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the Cyprus courts. For more information or complaints please contact


These Product Terms shall be governed by and construed in accordance with the laws of the Republic of Cyprus, e-Commerce Law: L156(I)/2004 and Amendment Law: L97(I)/2007 and any disputes will be decided only by the Cyprus courts.If any of these Product Terms is held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Product Terms which will continue to be valid and enforceable to the fullest extent permitted by law.

Order Procedure

Please see the How to place an order section for full details on placing an order. Our system will save your order in your User Account, where you can review and track all your orders as often as you like. You will be able to place and review your order in the English language only.

Entire agreement

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Panayiotis G. Loizou Pharmacy Ltd. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by  Panayiotis G. Loizou Pharmacy Ltd.

Fast shipping

Free shipping for all orders over 39 euro for GAP AKIS pick up points

Customer Support

Chat - Telephone - Email

100% Security

Security in Transactions

Item returns

Item returns, conditions apply

This website is for information purposes only. By providing the information contained herein we are not diagnosing, treating, curing, mitigating or preventing any type of disease or medical condition. Before beginning any type of natural, integrative or conventional treatment regimen, it is advisable to seek the advice of a licensed healthcare professional.
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